The service model we offer, based on a personalized attention, efficiency and speed in the resolution of problems, means that ADHORIZONTAL ESPAÑA S.L. can offer you the following services:

WEB PAGE

Where each community has its personal passwords to access to consult the information of their community; the information available in this web site are Contracts, Newslatters, Statutes, Horizontal Division, accounts and all the relevant information in each Community of Owners.

PERSONALIZED ATTENTION

Assignment of a coordinator from ADHORIZONTAL ESPAÑA S.L. to each community to offer more personalized management. This person is in charge of the community and will be in contact directly with the responsables in the community and the Administrator. This person also attends the Community Meetings and makes a continuous and personal follow-up of the daily activity of the Community.


ECONOMIC-ADMINISTRATIVE MANAGEMENT

The community accounts are elaborated in a real time and they are presented to each owner in an annual balance. Budget of expenses and incomes. Processing and collection of community fees. Liquidation and payment of taxes, withholdings, fees and taxes.

DEBTORS CONTROL

Our company offer an specific department for the monitoring and continuous control of debtors with the legal claim at no cost to the community at the beginning of the procedure.

MAINTENANCE OF THE BUILDING

Preventive and corrective maintenance to avoid deterioration of areas and common elements as it is dictated by law.

LEGAL ADVICE

ADHORIZONTAL ESPAÑA S.L. has a legal department specialized in Horizontal Property Law. This department is composed of professionals in Legal - Fiscal - Accounting - Labor, with direct connection to the online services of the Tax Agency and the General Treasury of Social Security .

Free legal advice on all matters relating to Horizontal Property, unpaid, defects of constructions, agreements in the AGM as well as the problematic, in some cases, of the privative and common elements.

Likewise, this Legal Advice extends to all the owners of the Community for any subject or addicional community matter, with a face-to-face appointment in one of the most representative Law Offices of Estepona.

CLAIMS/ACCIDENTS AND REPAIRS

Any problems detected in the periodic reviews or communicated by any owner, are processed and assigned a reference number during the entire follow-up, in order to control the repair times..


COMMUNITY MEETINGS

Calls (Agendas), management and minutes the meeting of an Ordinary and Extraordinary meetings. Execution and fulfillment of all the agreements adopted in an agile and responsible manner.

CONTROL OF CONTRACTED SERVICES

ADHORIZONTAL ESPAÑA S.L. verifies and check the compliance with the agreed terms with the different maintenance contracts companies (cleaning, elevators, pressure group, insurance, light, water) in addition to conducting an initial study, to compare prices and Guarantees with different companies to be able to offer our customer the one that best suits the needs of their particular community.

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